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Warranty returns can be made in
person at the Alpineer in Crested Butte, Colorado |
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| via USPS to: The Alpineer c/o Warranty Returns PO Box 208 Crested Butte, CO 81224 |
via UPS/FedEx to: The Alpineer c/o Warranty Returns 419 6th Street Crested Butte, CO 81224 |
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We recommend shipping your item(s) via a trackable method and with
insurance.
The Alpineer/TelemarkSki.com is in no way responsible for items mis-shipped or lost in transit! We will not accept responsibility or offer compensation for any item until it is received at our facility. To make a warranty
claim, please fill out this form and include it with a copy of
your original receipt or invoice along with the product. Please
make sure that the product has been cleaned in accordance with
the manufacturer label and that you are as descriptive as possible
with the issue that you are having with the product.
The more detailed you are, the quicker and more accurately we can
resolve the issue. Please allow 6-10 weeks
for the return of your product if it is to be repaired. |
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Customer Information |
Customer Name |
Physical Address |
Phone Number |
E-mail Address |
Item(s) for Warranty or Repair |
Manufacturer |
Product Description |
Date of Purchase |
Warranty Issue (please
be as specific as possible) |
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How did it happen? (please
be as detailed as possible - feel free to add another sheet if you
need more room) |
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All warranty repairs will be assessed on a case-by-case basis.
Some manufacturers may require a fee for the repair
of your product and you will be charged by TelemarkSki.com for the
return shipping of all products. If requested, we
will notify you of any charges to your card. |
Name on Credit Card |
Billing Address |
Phone Number |
Credit Card Number |
Expiration Date |
CVV2 Number |
Signature: |
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TelemarkSki.com warranty return terms and
conditions: TelemarkSki.com
does not guarantee that your product will be repaired
or replaced. Each warranty claim will be taken on a case-by-case
basis. TelemarkSki.com requires that all products are cleaned
before being sent in for a warranty claim. TelemarkSki.com reserves
the right to refuse any warranty claim due to the condition
of the product upon arrival to our warranty department. Some warranty
claims may require a charge for repairs and you will be
notified of those charges. The customer will be responsible for return
shipping fees. Please allow 6-10 weeks for the return of
your warranty claim. If you have additional questions, you can contact
us at: info@telemarkski.com or 800-847-0244. |