Returns and Exchanges can be made in person at the Alpineer in Crested Butte, Colorado
via USPS to:
The Alpineer
c/o Returns
PO Box 208
Crested Butte, CO 81224
via UPS/FedEx to:
The Alpineer
c/o Returns
419 6th Street
Crested Butte, CO 81224

We recommend shipping your item(s) via a trackable method and with insurance.
The Alpineer/TelemarkSki.com is in no way responsible for items mis-shipped or lost in transit!
We will not accept responsibility or offer compensation for any item until it is received at our facility.

To make a return or exchange an item, please fill out this form and include it with a copy of your original receipt or invoice along with the product. Please make sure that the product has been cleaned in accordance with the manufacturer label and that you are as descriptive as possible with the issue that you are having with the product. The more detailed you are, the quicker and more accurately we can resolve the issue. For an exchange, please be sure to indicate the product, size, color and, if possible, the style number of the product that you would like to exchange for. If you have any questions as to how to proceed with your return or exchange, please give us a call at 800.847.0244.
Customer Information
Customer Name
Physical Address
Phone Number
E-mail Address
       
Item(s) you are Returning
Invoice #
Style#

Product Description
Size
Color
Reason for Return
Date of Purchase
             
             
Item(s) to be Exchanged for
Style#
Product Description
Size
Color
Alternate Product
         
         
Please provide your credit card information for us to credit your return or difference to. If you are uncomfortable providing this information here, please call us at 800.847.0244 with this information.
Name on Credit Card
Billing Address
Phone Number
Credit Card Number
Expiration Date
CVV2 Number
Signature:
 
TelemarkSki.com Return/Exchange Terms & Conditions: All returns must be accompanied by a copy of the original invoice or receipt. All non-sale items must be returned within 30 days of purchase. Sale items must be returned within 14 days of purchase. All items must be in new condition when returned. TelemarkSki.com reserves the right to refuse any return/exchange due to condition of product upon receipt. All sales on demo skis are final! We do not accept returns of skis that have been mounted. Customers will be responsible for the return shipping costs for any returns and/or exchanges. If you have any questions regarding the terms and conditions set forth by TelemarkSki.com, please contact us at 800.847.0244.