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Sign up for a newsletter and get the inside scoop on sales, new gear,
and more!
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Shipping |
Orders shipped within the lower 48 are shipped via
UPS Ground (allow 6 - 8 days) or USPS for PO Boxes. For a limited
time, orders within the Lower 48 over $50 will
receive FREE shipping! *This does not include sale items or demo skis and boots. A signature will be required for all UPS deliveries on orders over $500!
Shipping times:
• Orders placed before noon will
be shipped out the same day.
• Orders received after noon will go out the following day.
• Orders placed after noon on Friday will go out the following Monday.
• Saturday is not a standard UPS shipping day - orders will not ship from
our location or be delivered to you on Saturday.
• For all shop work done on skis and skins please allow an extra day or
two for shipping during the ski season. For all ski shop work during the off-season,
please allow an extra 3-4 days.
Standard shipping charges are as follows:
UPS Shipping Rates* |
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LOWER 48 |
AK, HI, PR |
CANADA** |
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$8.00 |
$29.00 |
N/A |
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$19.00 |
N/A |
N/A |
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$29.00 |
$49.00 |
N/A |
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$39.00 |
N/A |
N/A |
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N/A |
N/A |
Call for Rates |
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N/A |
N/A |
Call for Rates |
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United State Postal Service* |
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PO Box and APO |
Canada** |
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$8.00 |
N/A |
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N/A |
Call for Rates |
PO Box? All orders being shipped to PO Boxes must use the US
Postal Service Priority Mail.
Canada: You now have 4 choices for shipping
to Canada. With USPS we can ship either Priority
Mail or Global Express and with UPS we can ship Standard
or Expedited. Please note that USPS does not
track international shipments.
Outside the US and Canada: Regretfully, we can
no longer accept orders from outside the US and Canada.
*Note to all customers: The above rates may be adjusted for excess weight or size of package. Skis will be adjusted to reflect an over-sized package. If you are not sure if your order IS excess in size or weight please feel free to give us a call at
800-847-0244 or shoot us an email and we will calculate the cost of shipping at that time.
**Notes for our Canadian customers: Duties and taxes may be assessed by local officials. Telemarkski.com is not responsible for any additional duties or taxes. These charges will be billed to you separately. Please contact your local customs office for information on duties, taxes and restricted items. Telemarkski.com will not be responsible for any return charges due to failure to pay duties or taxes.
***3-Day Select, 2nd-Day Air & Overnight
Shipping are
not guaranteed to all locations! The rates quoted may
be adjusted for excess weight, size of package,
and/or delivery location. Please
call us at 800-847-0244 for a availability and rates.
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Returns |
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We gladly
accept returns on non-sale and non-demo items in the
original packaging and new condition within 30 days
of receipt of your order for refund or exchange. We accept the return of sale items in the
original packaging and new condition within 14 days
of receipt of your order, also for refund or exchange. We do not accept returns on demo skis.
Boots: Non-sale and non-demo boots can be returned within 30 days for refund,
provided that they have not been used and are in 'new'
condition. Sale and demo boots must be returned within 14 days in order to receive refund.
Skis: New
skis that have not been drilled or mounted can be
returned for store credit within 30 days of purchase
in their original packaging. If you're unsatisfied
with a ski package recommended specifically
for you by our staff, see our Ski
Guarantee page.
Demo Skis: We are excited to be able to offer
great prices on skis that have been "gently used"
as demo or rental skis. These skis will be priced
according to their condition. All sales on demo
skis are final. If you have questions about
the condition of a particular ski, please contact
us. We are happy to give you the info you need to
make your purchase decision.
Any items received that do not follow the above
instructions may not receive a full refund.
We recommend that you send your package via UPS,
FedEx, certified mail or any trackable shipping method. We also recommend that you insure your package for the amount shown on your invoice.
TelemarkSki.com cannot be responsible for packages
until we have received them.
Ship-to address for private carriers
(UPS, Fed Ex):
TelemarkSki.com
419 Sixth Street
Crested Butte, CO 81224
Ship-to address for US Postal Service:
TelemarkSki.com
PO Box 208
Crested Butte, CO 81224
Please print out our return
form,
and include it with your return to ensure a timely
turnaround. If you are sending back a product for
warranty please print out our warranty
form and include
it with your product.
Returns will not be accepted:
after thirty days of receipt
for items that appear used
on special order items that we do not normally stock
on skis that have been drilled or mounted (including
demo skis)
Shipping charges are never refunded. |
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Ordering |
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Ordering online:
Use the navigation on the left to browse products.
Try the "Product Search" box to quickly
locate a specific product.
Need some assistance? Check out the Buying
Guide in the "How to..." section of the site for
some expert advice on finding the right gear.
Or try our Gear
Finder tool for a personal recommendation on skis,
boots, and other stuff.... customized for your unique
needs.
Still not sure? Call or email us. We'd be happy to
talk with you and share some suggestions. 1-800-847-0244
or info@telemarkski.com.
Ordering off-line:
We will gladly take your order over the phone. Give
us a call toll-free at 1-800-847-0244 or you can reach us at 970-349-2801. View our hours.
Forms of Payment:
We accept Visa, MC, American Express, Discover, and Diners Club.
International Orders:
We can no longer accept orders from outside the US and
Canada. |
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Ski Guarantee |
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TelemarkSki.com Ski Guarantee:
When you purchase any brand new ski
and binding from TelemarkSki.com that was recommended by our staff, we guarantee that
you will like it!
If not, send it back to us and receive
credit toward the purchase of another ski.
No questions asked.
See
more details...
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Contact Info |
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TelemarkSki.com
419 Sixth Street
PO Box 208
Crested Butte, CO 81224
970-349-2801 ~ 800-847-0244 (toll-free)
Retail Store: 800-223-4655 ~ 970-349-5210
Retail Store Hours: 9:00am-6:00pm 7 days / week
info@telemarkski.com
www.telemarkski.com |
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Hours |
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Ready to order?
Place your order online anytime! 24 hours / day ~ 7
days / week
Retail Store Hours: 9:00am-6:00pm 7 days / week
Want to chat with one of our friendly on-line experts?
We are here to answer the phone and reply to emails
as follows:
Monday through Friday: 8 am - 6 pm (MST)
Office closed Saturday & Sunday
Closed on Holidays
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Privacy Policy |
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It's really, really simple... we
never distribute or sell information about any of our
customers, newsletter subscribers, etc. We use secure
encrypted credit card processing. We are very sensitive
about your privacy.
Thanks for visiting and shopping
with TelemarkSki.com... we appreciate your patronage!
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